User Data Deletion

Last updated: 31 July 2026

alaru.me lets you delete your account and the personal data associated with it at any time. This page explains what we delete, what we must retain, and how to request deletion.

Before you delete

To protect you and other users, you must first resolve anything that would be stranded:

Withdraw or spend any remaining wallet balance (USDT and card/USD).
Have no active tasks you posted or are assigned to.
Have no open disputes.
Have no pending withdrawals or payouts.

If any of these remain, the app will tell you what to clear first.

Delete your account yourself

Sign in and open Account → Manage (the menu under your name).
Choose Personal data, then Delete.
Confirm. Your account and the data listed below are removed immediately.

Request deletion by email

If you'd prefer, email admin@alaru.me from the address associated with your account, with the subject "Data deletion request". We will action it and confirm by email within 30 days.

What we delete

Your account and sign-in identifiers received from Google or Facebook (name, email, provider account id).
Your contractor profile and capabilities.
Your notifications and unread-message markers.
Your crypto deposit accounts, including the encrypted deposit-address keys we held for you.
Your wallet record.

What we retain (and why)

For legal, tax, accounting, dispute-resolution, and anti-fraud reasons, some records tied to completed activity are retained or anonymized rather than erased, including:

Tasks and their details, and any job messages and uploaded photos.
Ratings and reviews you gave or received.
AI task-intake transcripts.
Financial records: the wallet transaction ledger, deposits, withdrawals, and payout records.

We minimise what we keep and delete or anonymize it when it is no longer required. On-chain (blockchain) transactions are public and permanent and cannot be deleted by us or by you.

Contact

Questions about deleting your data? Email admin@alaru.me.